Holy Crumb Co

Effective Date: July 8, 2025

Holy Crumb Co ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make purchases, or interact with us online.

By using our services, you agree to the collection and use of information in accordance with this policy.

​

1. Information We Collect

We collect various types of information to provide and improve our services to you.

 

1.1 Personal Information

Personal Information refers to data that can be used to identify you directly or indirectly. We may collect the following types of Personal Information:

• Contact Information: Name, email address, postal address, phone number.

• Payment Information: Details necessary to process your orders, such as credit card numbers (processed securely by third-party payment processors, we do not store full credit card numbers on our servers).

• Order Details: Information related to your purchases, including products ordered, order history, and delivery preferences.

• Account Information: If you create an account with us, we collect your username and password.

• Communications: Records of your correspondence with us (e.g., emails, customer service inquiries).

 

1.2 Usage Data

We may also collect information that your browser sends whenever you visit our website or access our services ("Usage Data"). This may include:

• Your computer's Internet Protocol (IP) address.

• Browser type and version.

• The pages of our website that you visit.

• The time and date of your visit.

• The time spent on those pages.

• Unique device identifiers and other diagnostic data.

 

1.3 How We Collect Information

We collect information through various methods:

• Directly from you: When you place an order, create an account, sign up for our newsletter, fill out forms, or contact us.

• Automatically: Through cookies and other tracking technologies as you navigate our website.

• From third parties: Such as payment processors who provide us with transaction details (excluding full credit card numbers).

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide and Maintain Our Services: Processing your orders, managing your account, and delivering products.

• To Improve Our Services: Understanding how our website is used to enhance user experience, product offerings, and website functionality.

• To Communicate with You: Sending order confirmations, updates, newsletters (if you've opted in), and responding to your inquiries.

• For Marketing and Promotions: To inform you about new products, special offers, and events that may be of interest to you, based on your consent where required.

• To Ensure Security: Detecting, preventing, and addressing technical issues or fraudulent activities.

• For Legal Compliance: Fulfilling our legal obligations and protecting our rights and property.

 

3. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We engage trusted third-party companies and individuals to facilitate our services, perform service-related tasks (e.g., payment processing, website hosting, order fulfillment, email delivery, analytics), or assist us in analyzing how our services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Examples include payment processors (e.g., Stripe, Square), shipping carriers (e.g., USPS, UPS), and website analytics providers (e.g., Google Analytics).

• Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation (e.g., subpoena, court order).

  • Protect and defend the rights or property of Holy Crumb Co.

  • Prevent or investigate possible wrongdoing in connection with the service.

  • Protect the personal safety of users of the service or the public.

  • Protect against legal liability.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

We do not sell your personal information to third parties.

 

4. Data Security

The security of your data is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect the Personal Information we collect from unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for various purposes:

• Essential Cookies: Necessary for the website to function properly (e.g., enabling shopping cart functionality).

• Analytics Cookies: To collect information about how visitors use our website, which helps us improve its performance and design.

• Preference Cookies: To remember your preferences and settings.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

 

6. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your Personal Information. While Pennsylvania does not currently have a comprehensive state-level privacy law equivalent to California's CCPA/CPRA, we aim to provide a consistent level of control over your data. These rights may include:

• The Right to Access: You have the right to request copies of your Personal Information that we hold.

• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The Right to Deletion: You have the right to request that we erase your Personal Information, under certain conditions.

• The Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions.

• The Right to Opt-Out of Marketing: You have the right to opt-out of receiving marketing communications from us. You can usually do this by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us using the "Contact Us" details provided below. We will respond to your request within a reasonable timeframe.

 

7. Children's Privacy

Our services are not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

 

8. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We will also inform you via email and/or a prominent notice on our website, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

 

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact us:

Holy Crumb Co

26 Village Lane

New Holland, PA 17557

Email: holycrumbco@gmail.com

Phone:717-984-7514